University of Otago Library

In 2008–2009 I worked with liaison staff in the University of Otago Library to improve the quality of their instructional handouts for students.

The library produces handouts, guides, and information sheets for students. These guides are written by different people with different skills, styles, and intentions. Staff wanted consistency in branding, level of content, and visual cues. They also expressed the need for a framework of best practice design to ensure quality in the future.

My experience in editing, instructional design, and writing in plain English enabled me to conduct a series of workshops, write an extensive style guide specifically for developing this material, and provide feedback as libary staff wrote a series of new guides and reviewed old ones. We developed templates for a range of designs, and a process for peer review so writers could continue to improve standards and guarantee a high quality of instructional guides for university students.

University of Otago Library

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